2014 Year in Review for GVC Mortgage, Inc.

As the end of the year approaches we are raising our glasses, reflecting on 2014, and contemplating what we hope to accomplish in the upcoming year.

So raise your glass and reflect with us, for just a moment, before we share how 2015 is going to be better for not just us, but for you as well.

A year in review

For over 18 years we have served the people and the communities we operate in by funding thousands of home loans. Every year we make improvements and 2014 was no exception. We added staff, improved our compliance, and improved our technology.

“It has been a great year here at GVC Mortgage,” Vice President Bradley Voyles said.

First and foremost we opened a new corporate retail office so more of the loans generated will be under GVC Mortgage’s name. In addition, we have increased the number of loan programs we have available which means we will be able to better serve a wider array of individuals.

Next, we switched over to Encompass for our Loan Origination software (LOS). It was a long process but well worth the commitment.

“It was good a move,” Voyles said. “The switch improved our overall compliance, which is always a good thing for us as a company and all of our borrowers.”

Voyles continued to say the switch to the new LOS helped streamline our loan process, since it allowed us to combine four of our existing systems into one.

“Not only should this help our employees be more efficient, but we also feel it will improve the overall experience for our borrowers,” Voyles said.

In addition to these changes, we had the opportunity to move quite a few people into management positions.

“Moving people into these new leadership roles strengthened GVC in all areas because it gave our team members a consistent leader to talk to about daily operations. These individuals are now a constant resource to all members of the company,” Voyles said.

With the promotions came an addition of new corporate staff members as well.

“We’ve added a lot of new staff this year,” President Mary Anne Wattleworth said. “It’s exciting adding team members because it’s a sign of all the positive things happening in the future.”

Looking to the future

As we look forward to the upcoming year we have a lot to be excited about. Firstly, over the course of 2014 our National Sales Manager, Bill Cook, has spent time increasing the number of loan originator relationships we have in the Midwest area.

What this means for us is as we move into 2015 we will be expanding to multiple new states. We will be reaching as far west as Colorado and as far east as Maryland and Virginia. You will also see us originating from the Sunshine State of Florida, South Carolina, and Alabama.

“I’m really excited about the groundwork we have been laying this year coming to fruition,” Wattleworth said.

Our new year’s resolution

While our individual team members are deciding what their new year’s resolutions should be, we have been hard at work deciding how to make 2015 the best year yet. One of the ways we plan to do this is to finalize and eliminate all kinks with the transition and implementation of Encompass.

“I really want to have Encompass working to its fullest potential,” Wattleworth said. “We already strive to have great communication with both our employees and our borrowers, but the new LOS will help take it one step further.”

With all the new changes this year we are still wrapping our heads around everything that has happened, but as for what else we hope to accomplish next year, we are expecting to stay busy, continue growing, and improve both our employee’s and borrower’s experience with our brand – as they truly are the ones that make what we do possible.

Happy New Year!